Terms of Service

Website: https://curlycue.app
Last updated: September 17, 2026

1. Acceptance of Terms

By accessing or using curlyCue ("the Application," "the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Application.

2. Description of Service

curlyCue is a macOS desktop application and related website (https://curlycue.app) that:

• Synchronizes cue data between Google Sheets as well as CSV show documentation and the QLab cueing application running on your Mac
• Facilitates bi-directional communication between Google Sheets or CSV show documentation and QLab
• Provides additional features including main group creation and load/goto spellcheck functionality
• Operates primarily as a local desktop application with most processing happening on your Mac

3. Third-Party Application Disclaimer

curlyCue is an independent third-party application and is NOT affiliated with, endorsed by, or sponsored by:

• Figure 53 LLC (creators of QLab)
• Google LLC
• Any other third-party service mentioned in connection with the Application

All trademarks, service marks, and trade names referenced are the property of their respective owners.

4. Google API Services User Data Policy

curlyCue's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4.1 Data Access and Use

curlyCue uses Google OAuth 2.0 to access your Google account with your explicit consent. The following scopes are requested:

• Per-file Google Drive access (https://www.googleapis.com/auth/drive.file) - to let you choose one Google Sheet through Google Picker and to read and write cue-related data in that selected file through the Google Sheets API.

curlyCue does not request the Google Sheets account-wide scope, Drive metadata scope, or separate Google identity, email, or profile scopes.

4.2 How We Use Google Sheets Data

With your authorization, curlyCue:

• Receives the file ID of the Google Sheet you explicitly select through Google Picker
• Retrieves the selected spreadsheet’s title and tab metadata
• Reads cue-related data (cue numbers, labels, timings, notes) from the selected spreadsheet
• Writes updated cue information back to that spreadsheet when you synchronize from QLab
• May insert or update rows and cell values as part of synchronization

We do not:

• Access or modify files that have not been explicitly selected through Google Picker or previously granted to curlyCue
• Transfer your Google user data to third parties for advertising, marketing, or unrelated purposes. Google data is exchanged with Google APIs and processed locally by the desktop application as necessary to provide the Service. The separate licensing backend does not receive that Google data.
• Use or transfer your Google user data for serving advertisements
• Sell your Google data or personal information
• Allow humans to read your data unless you give explicit consent, it is necessary for security purposes, or it is required to comply with applicable law

4.3 How We Use Google Picker and Per-File Access

Google Picker opens in your default browser and lets you browse files using the Google account shown there. Picker returns the file ID of the one Google Sheet you select. curlyCue does not list metadata for the rest of your Drive, create, delete, or move Drive files, or change Drive sharing permissions.

4.4 Storage of Google Data

• OAuth tokens are stored securely in the macOS keychain on your local device. The licensing backend does not receive selected spreadsheet IDs or metadata, Google Sheets contents, OAuth tokens, or Google API responses. Google data is handled by the desktop application and Google APIs.
• Spreadsheet contents are processed on your Mac; curlyCue does not upload spreadsheet contents to the curlyCue licensing backend or to a remote server as part of normal operation
• CSV exports and backups are created on your local file system under your control
• The separate curlyCue licensing backend does not receive Google OAuth tokens, selected spreadsheet data, or Google API responses
• Local logs may include spreadsheet IDs, tab names, and limited sample values for debugging, but remain on your device unless you choose to share them for support

5. User Accounts and Authorization

5.1 Google Account Authorization

• You must authorize curlyCue and choose a Google Sheet through Google Picker before curlyCue can access that file
• You may revoke access at any time through your Google Account settings at https://myaccount.google.com/permissions
• You are responsible for maintaining the security of your Google Account credentials
• curlyCue stores credentials locally in the macOS keychain, not on remote servers

5.2 QLab Requirements

• You must have a valid QLab license to use QLab-related features
• curlyCue communicates with QLab running locally on your Mac

5.3 Data Sources

• You are responsible for the accuracy and legality of all data you input or access through the Service
• You must have appropriate rights and permissions for all datasources you connect to curlyCue

6. Privacy and Data Collection

Your use of curlyCue is also governed by our Privacy Policy, available at https://curlycue.app/privacypolicy/ (or provided with the application). By using the Service, you consent to the data practices described in the Privacy Policy.

6.1 No Sale or Advertising Use of Data

We do not sell your personal data or Google data. We do not use Google data for advertising or marketing. Selected spreadsheet identifiers, metadata, and contents are handled by the desktop application and Google APIs; they are not sent to the separate curlyCue licensing backend. The licensing backend separately processes licensing, billing, activation, and transactional email data.

6.2 Paid subscriptions

curlyCue offers monthly and yearly subscriptions. Both subscription options provide access to the same licensed features for one user seat; they differ only in billing frequency and price. Current prices are displayed before purchase at https://curlycue.app/pricing/ and during checkout.

Subscriptions renew automatically at the selected monthly or yearly interval unless canceled before the next renewal date. Cancellation stops future renewals but does not end access before the close of the current paid billing period. Paddle acts as the Merchant of Record and processes subscription payments. Any taxes, refunds, and billing terms shown during checkout or in the Refund Policy also apply.

You are responsible for providing accurate billing and contact information and for keeping your license key secure. A subscription and license key may not be shared beyond the included user seat. Access to licensed features may end when a subscription expires, is canceled at the end of its billing period, is refunded, is charged back, or otherwise becomes inactive.

7. User Responsibilities

You agree that you will NOT:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the Service or servers
• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Use the Service to transmit malware, viruses, or harmful code
• Reverse engineer, decompile, or disassemble the Application
• Access or use Google Sheets, Google Drive, or QLab data without proper authorization
• Misrepresent your affiliation with any person or entity

8. Intellectual Property

8.1 Our Rights

• curlyCue and its original content, features, and functionality are owned by Joyce Ciesil and are protected by international copyright, trademark, and other intellectual property laws
• The curlyCue name, logo, and related marks are our property

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, including but not limited to merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, or compatibility with all versions of macOS, QLab, or Google services.

YOU ACKNOWLEDGE THAT CURLYCUE IS A TOOL THAT MODIFIES YOUR GOOGLE SHEETS AND QLAB DATA. YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR SHOW DATA.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall Joyce Ciesil, curlyCue, or any contributors be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or use, arising from your use of or inability to use the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless Joyce Ciesil, curlyCue, and any contributors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms or the Privacy Policy
• Your violation of any rights of another party
• Your data or content, including any Google Sheets or QLab data you access or modify
• Your violation of Google's Terms of Service or QLab's license agreement
• Your use of the Service in a live performance or production environment

12. Third-Party Services and Compatibility

12.1 QLab

• curlyCue interfaces with QLab but is not endorsed, affiliated with, or supported by Figure 53 LLC
• We are not responsible for changes to QLab that may affect curlyCue's functionality
• You must have a valid QLab license to use QLab-related features
• QLab is subject to its own End User License Agreement

12.2 Google Services

• Google's Terms of Service and Privacy Policy apply to your use of Google services
• We are not responsible for changes to Google APIs, Google Sheets, or Google Drive that may affect the Service
• Your use of Google services is subject to Google's terms and policies

12.3 macOS

• curlyCue is designed for macOS
• We are not responsible for compatibility issues arising from macOS updates or system configuration

13. Your Rights and Choices

13.1 Revoking Google Access

You can revoke curlyCue's access to your Google account at any time by visiting https://myaccount.google.com/permissions and removing access for curlyCue.

13.2 Managing Local Data

You can:

• Delete configuration files, logs, or CSV exports created by curlyCue on your Mac
• Uninstall the application using standard macOS mechanisms
• Use macOS keychain tools to remove stored credentials

13.3 Privacy Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, objection, or restriction of processing. Please see our Privacy Policy or contact us at support@curlycue.app.

14. Children's Privacy

curlyCue is not intended for use by children under the age of 13 (or a higher age as required by local law), and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

15. Changes to Service

We reserve the right to:

• Modify or discontinue the Service at any time without notice
• Change pricing (if applicable) with reasonable notice
• Update these Terms at any time
• Update features or functionality based on changes to third-party services

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Termination

16.1 By You

• You may stop using the Service at any time
• You may uninstall the application from your Mac
• You may revoke Google access permissions
• You may request deletion of server-side licensing data by contacting support@curlycue.app. Requests are handled manually, and certain webhook-processing or administrative security records may be retained when necessary for fraud prevention, security, dispute resolution, accounting, or legal compliance.

16.2 By Us

We may terminate or suspend your access immediately, without prior notice, if:

• You breach these Terms or our Privacy Policy
• We are required to do so by law
• Continuing to provide the Service creates a legal risk or security concern
• You violate Google's Terms of Service or API policies

16.3 Effect of Termination

• You must stop using the Service
• Local data and configuration will remain on your device unless you delete it
• Revoked Google access will prevent the Service from accessing your Google data

17. Export Compliance

You may not use or export the Application except as authorized by United States law and the laws of the jurisdiction in which the Application was obtained.

18. Governing Law and Disputes

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.

18.2 Informal Resolution and Venue

Before starting a formal claim, you agree to contact support@curlycue.app with a written description of the dispute and allow at least 30 days for an informal resolution attempt.

Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in New York County, New York, and you and curlyCue consent to those courts’ jurisdiction and venue, except where applicable law requires otherwise.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Joyce Ciesil regarding the Service and supersede all prior agreements and understandings.

21. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

22. Contact Information

For questions about these Terms, please contact us at:

• Email: support@curlycue.app
• Controller/Owner: Joyce Ciesil
• Website: https://curlycue.app

23. Acknowledgment

BY USING CURLYCUE, YOU ACKNOWLEDGE THAT:

• YOU HAVE READ THESE TERMS OF SERVICE AND THE PRIVACY POLICY
• YOU UNDERSTAND THEM AND AGREE TO BE BOUND BY THEM
• YOU UNDERSTAND THAT CURLYCUE WILL ACCESS AND MODIFY YOUR GOOGLE SHEETS AND QLAB DATA AS AUTHORIZED
• YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR SHOW DATA
• CURLYCUE IS NOT AFFILIATED WITH FIGURE 53 LLC OR GOOGLE LLC